Client care

Privacy policy

thelastoneswatches collects very little about you, keeps it for a defined time, and does not sell it. This policy explains exactly what is held, why, and how to have it removed.

Last revised 1 October 2026

At a glance

Data controller
thelastoneswatches, Coddit64, E-104 / E-503, Ganesh Glory 11, Jagatpur Road, S.G. Highway, Ahmedabad 382470, Gujarat, India. All conservation grants audited annually.
What we collect
Identity, contact and delivery details, order history, and the contents of messages you send us
Lawful basis
Performance of a contract, our legitimate interests, legal obligation, and consent where required
Tracking
Strictly necessary session and cart storage only; no advertising pixels on this storefront
Retention
Order records for eight years; marketing consent until withdrawn; enquiries for two years
Your rights
Access, correction, erasure, portability, objection and withdrawal of consent
Contact
client care · happy.ramoliya@coddit64.com

1. Who we are

thelastoneswatches (“we”, “us”) is the data controller for the personal data described in this policy, which means we decide why and how it is used.

For any question about this policy or about your data, write to our privacy team at happy.ramoliya@coddit64.com or by post to Coddit64, E-104 / E-503, Ganesh Glory 11, Jagatpur Road, S.G. Highway, Ahmedabad 382470, Gujarat, India. All conservation grants audited annually., marked for the attention of the Data Protection Officer.

2. What data we collect

We collect only what is needed to sell you a census edition and to support you afterwards. The categories are:

  • Identity and contact data — name, email address, telephone number and, where you hold an account, your chosen password (stored only as a one-way hash).
  • Delivery data — shipping and billing addresses, and any delivery instructions you give us.
  • Order data — the editions you bought, order value, payment status and tracking numbers. We never receive or store your full card number.
  • Correspondence — the content of emails, form messages and returns requests you send to client care.
  • Preference data — the editions you add to a wishlist, and whether you have opted in to marketing.

We do not collect special-category data such as health information, and we ask that you do not send it to us. We do not build behavioural advertising profiles and we do not buy data about you from third parties.

3. Lawful basis for processing

Data-protection law requires us to have a lawful basis for each use of your data. We rely on the following:

  • Performance of a contract — to take your order, process payment, deliver the parcel and handle a return or refund.
  • Legitimate interests — to prevent fraud, to keep our records accurate, to answer your enquiries and to improve the service, balanced against your rights.
  • Legal obligation — to keep tax, accounting and customs records for the periods the law requires.
  • Consent — to send you marketing emails or to place a non-essential cookie. You may withdraw consent at any time.

4. Cookies and tracking

Strictly necessary cookies are used to keep your session and cart secure. Those cookies are exempt from consent because the site cannot function without them. Any non-essential cookie would be set only after you opt in.

Wishlist preference may be stored in your browser so it can persist between visits. Clearing your browser storage removes it.

5. Sharing with processors

We share data only with organisations that help us run the shop, and only to the extent each one needs. These are our processors, and they act on our written instructions:

  • Payment providers, to authorise and settle your payment.
  • Courier and logistics partners, to deliver your parcel and provide tracking.
  • Our email and hosting providers, to operate the site and send transactional messages.
  • Our accountants and auditors, where required by law.

We do not sell your personal data, and we do not share it for others to advertise to you. We may disclose data where we are legally required to, or to establish or defend a legal claim.

6. International transfers

thelastoneswatches is based in India and ships worldwide, so your data may be transferred to and stored in countries other than your own. Where data moves out of the European Economic Area or the United Kingdom, we put in place a lawful transfer mechanism and assess the destination’s protections before the transfer.

7. Retention periods

We keep data only for as long as we need it, and then delete or anonymise it. The periods below are the standard ones; a legal dispute or a tax enquiry may require us to keep specific records longer.

Category Retention
Order and transaction records 8 years from the end of the financial year, as required for tax and customs
Account details Until you close the account, then 30 days
Marketing consent and preferences Until you withdraw consent, plus a suppression record to honour it
Enquiries and correspondence 2 years from the last message
Wishlist / cart storage On your device or account until you clear or remove it

8. Your rights

Depending on where you live, you have some or all of the following rights. We honour them for everyone, regardless of location, and we do not charge a fee for a reasonable request.

  • Access — a copy of the personal data we hold about you.
  • Correction — correction of data that is inaccurate or incomplete.
  • Erasure — deletion of data we no longer have a lawful reason to keep.
  • Portability — the data you gave us, in a structured, machine-readable format.
  • Objection — to processing based on our legitimate interests, including profiling.
  • Restriction — a pause on processing while a dispute about accuracy is resolved.
  • Withdrawal of consent — at any time, without affecting processing already carried out.

To exercise any of these, write to happy.ramoliya@coddit64.com from the address linked to your order, or use the contact form. We respond within 30 days.

9. Marketing preferences

We send marketing email only where you have asked for it. Every message carries an unsubscribe path, and unsubscribing takes effect as soon as reasonably practicable.

Transactional messages — order confirmation, dispatch, delivery and refund notices — are part of the contract and are sent regardless of your marketing preference. You can update preferences in your account settings.

10. Security

Data is transmitted over encrypted connections and stored on access-controlled systems. Access is limited to staff who need it for their role. Payment card details are handled by our payment provider and never reach our servers.

If a breach occurs that is likely to affect your rights, we will tell you and the relevant authority without undue delay.

11. Children

Our shop is intended for adults. We do not knowingly collect data from anyone under 18. If you believe a child has given us personal data, contact the privacy team and we will delete it.

12. Changes to this policy

We may update this policy to reflect a change in our practice or in the law. The date at the top of the page always shows the current version. Where a change is material, we will tell account holders by email before it takes effect.

13. Contact

thelastoneswatches · Coddit64, E-104 / E-503, Ganesh Glory 11, Jagatpur Road, S.G. Highway, Ahmedabad 382470, Gujarat, India. All conservation grants audited annually. · Email happy.ramoliya@coddit64.com

See also our terms of sale and shipping & returns policy.